Privacy Policy
Effective Date: August 28, 2026
This Privacy Policy describes how Smith's Construction and Contracting ("Smith's Construction," "we," "us," or "our") collects, uses, and protects information when you visit this website or work with us on a project.
Information We Collect
We collect information you provide directly to us, such as when you fill out a contact or estimate request form, call or text us, or sign a document through our e-signature platform. This may include your name, mailing address or project address, phone number, email address, and details about your project.
We also collect some information automatically when you visit this website, such as your general location, the type of device and browser you're using, and how you interact with the site (for example, which pages you view). This is described further in the Cookies & Website Analytics section below.
How We Use Your Information
We use the information we collect to:
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Respond to your questions and requests for an estimate
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Prepare and send project documents, including Start Work Orders, Material Selection & Change Order Agreements, Supplemental Material Selection or Change Order forms, and Punchlist & Final Walkthrough Agreements
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Schedule, perform, and follow up on the work you've requested
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Send text messages and emails related to your project, including document and signature requests, where you've consented to receive them
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Respond to workmanship warranty claims
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Improve this website and understand how visitors use it
We do not sell your personal information to third parties.
We may also photograph or film completed projects for our portfolio, website, and marketing use, as described in our Website Terms & Conditions. We take reasonable care not to include identifying details, such as your name or house number, without your consent, and will honor a request to withhold a specific photo or video from public use.
Cookies & Website Analytics
This website is built and hosted on Wix, and may use cookies and similar tracking technologies, including Wix's own site analytics and, where enabled, tools such as Google Analytics, Google Ads, or the Meta (Facebook) pixel, to understand website traffic and measure the performance of our marketing. These tools may collect information such as your IP address, device type, and browsing activity on this website, and may set cookies on your device.
You can control or delete cookies through your browser settings. Blocking cookies may affect how some parts of this website function, but you can still contact us directly by phone or email at any time.
This website does not currently respond to browser "Do Not Track" signals.
Text Messages & Electronic Communications
If you provide a cell phone number to us, whether on this website or on a signed project document, you agree to receive text messages related to your project, including signature and document requests sent through our e-signature platform. Message frequency varies by project. Message and data rates may apply. Reply STOP at any time to stop receiving text messages, or reply HELP for help. If you sign a document electronically, you consent to receive that and related communications electronically, as described in our Website Terms & Conditions.
You can ask to stop receiving text messages or emails at any time by contacting us using the information at the end of this Policy, though a document you've already signed electronically remains valid.
How We Share Information
We do not sell your personal information. We may share information with:
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Service providers who help us operate our business, such as our e-signature platform, our scheduling or invoicing tools, and who are only permitted to use your information to provide those services to us
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A Restoration Partner or insurance carrier, where applicable to your project, as needed to coordinate work and process payment
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Subcontractors and vendors, as needed to perform or supply the work you've requested
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Government authorities or other parties, where required by law or to protect our legal rights
Data Security
We take reasonable measures to protect the personal information we collect from loss, misuse, and unauthorized access. No method of storing or transmitting information online is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep project-related information, including signed documents, for as long as needed to complete your project, respond to warranty claims, and comply with our recordkeeping and legal obligations. General website inquiry information is kept for as long as reasonably necessary to respond to your request and for our business records.
Children's Privacy
This website is not directed to children, and we do not knowingly collect personal information from anyone under 13 years of age.
Your Choices
You can ask us what information we have on file for you, ask us to correct it, or ask us to delete information we no longer need for an active project or legal requirement, by contacting us using the information below. We'll do our best to accommodate your request consistent with our business and legal obligations.
Residents of some states have additional rights regarding their personal information under applicable state privacy laws, which may include the right to access, correct, delete, or obtain a copy of information we hold about you. If you'd like to exercise any of these rights, contact us using the information below and we'll respond as required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time by posting a revised version on this website. The "Effective Date" at the top of this Policy reflects the date it was last updated.
Contact Us
Questions about this Privacy Policy, or requests about your personal information, may be directed to:
Smith's Construction and Contracting